Overview
Bahia Principe Fantasia Punta Cana is a family-friendly all-inclusive resort with castles, straight out of the fairy tale. An enchanting wonderland for children and adults alike, where taking a stroll, having dinner or simply unwinding can turn into something magical at any time.
Rooms
512
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to all the facilities of all Bahia Principe Grand hotels, the a-la-carte restaurants at the Beach House, the a-la-carte restaurants of the Bahia Principe Luxury Esmeralda and the bars located at the Bahia Principe Village
- All taxes
Rooms
Amenities
Location
Reviews
Save your money
Trail339385 on Sep 20, 2024
Don't bother. Save your money. The worst hotel so far! Especially with a toddler Cons: Staff are unhelpful and rather lazy If you don't speak Spanish, make Google translate your best friend. Staff barely speak Spanish so your questions will either be answered with a nod, or incorrectly Rooms are awful. We bizarrely got given two single beds ( great if you don't fancy being near your partner) but not ideally for those with kids. The shower was cold and falling apart, our toilet smelt like sewer and AC was pretty much the ceiling fan! Our bell boy was kind enough to let us bring our bags up the STAIRS ourselves. Clearly thought we needed it after a long flight. There are no lifts either, so if you aren't on the ground floor- good luck! Food was awful. As vegetarians, there wasn't much to chose from. Chips or stale bread really. Translations are so difficult we accidentally got given meat being told it was vegetarian. It then lead to my toddler being struck down with food poisoning which received no sympathy from staff. Food isn't fresh. Flies hover around the fruit, and items tend to run out fast. Kids often enjoy poking their fingers around in dishes too without being told off. Buffet menu isn't very creative either. Usually the same meals all day, everyday. Everything is artificial. Unnecessary food colouring added, or extreme levels of sugar for sweet dishes. The drinks are diluted down too. Cereal selection consists of American processed brands, so bring your own if you want your kid to enjoy their morning crunch. Tried to book a spa- got told its extra if they use oil. Sorry, what? Wonder how much it is for a dry massage? Hmm Entertainment is average. Pros Pools are a great temperature It's nice to have access to the surrounding hotels Beach is nice In summary, don't bother. We went to the Tenerife Hotel and loved it so based this next trip off that. There is no comparison. Excursions are also massively overpriced. Regrettably wouldn't come back. We booked via Tui and didn't see a rep once! All in all, waste of a lot of money!
very good in general
sunguy j on Sep 11, 2024
very good in general, good buffet, good room, good cleaning, serving service. the quality of certains restaurants can be improve. very nice Beach. good shows and activities for childrens. good swimming pool and water Park for kids. one negative point is that our 2 years old son got contamined by the virus mouth hands feets. it s a virus very present in punta cana. we were cleaning baby seats all the time but he May have been contaminated in the water Park or swimming pool. knowing that his virus is very present in punta cana the hotel direction should do something about it ( more desinfection of share áreas) especially for an hotel specialized for family with kids.
Vacation Offers
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One child 2-12 years old stays for free at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Enjoy hotel savings and up to USD $1055 in resort credits with a minimum night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean. Plus, one child 2-12 years old stays free at select resorts.
Punta Cana, Riviera Maya, Tulum, Cancun, Ocho Rios - Runaway Bay, Montego Bay
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