Overview
The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Room service ($)
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony, terrace or lanai
- DVD player
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
Beach
Lobby
Los Olivos
Mexico Lindo
Snack Buffet
Pool
Luxury Royal Level Pool
Wedding
The Piazza
La Carreta
Location
Reviews
TripAdvisor Traveler Rating
The curtains don’t match the carpet
Voyage08726334920 on Sep 19, 2024
Itzel Alor at the front desk was very nice. She made sure to answer all of our questions and give us amazing tips for the island. Additionally she helped us navigate our dinner reservations to accommodate the activities we had planned. In fact, I would say the staff is 5 star all around from the cleaning people, to the towel folks, the servers, the concierge… everyone was incredibly nice, welcoming and accommodating. We also really liked our room We were disappointed that the pictures did not match the resort. There was little to no beach and the ocean is slowly reclaiming the pool. The various decorative pools and fountains were in disrepair throughout the resort. We loved the buffet by the front desk area. The food was amazing We did not care for the restaurant by the ocean for the buffet nor for dinner. That food was often cold for dinner. We also loved the sit down Mexican restaurant. Finally there were a ton of these raccoon things that would chase you if you had food. It was terrifying
Absolutely THE WORST Barcelo Resort
ssandra9367 (Freeport, Grand Bahama Island) on Sep 17, 2024
Birthday trip planned 6 months in advance arrived Not a true All Inclusive has only 2 restaurants advertise 7 only 2 bars that are only open12-5pm No working toilet bugs infested in the room No running water left after 4 days of an 11 day trip STAFF Nodia and Gabriella would do nothing to help or accommodate us absolutely worst customer service Barcelo was not doing anything but harassing us to purchase a vacation club -
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